Job Description
Join our award-winning digital innovation team at the City of Innovation and spearhead transformative public service modernization. This pivotal role bridges cutting-edge technology with citizen-centric governance, driving systemic change across municipal operations. You'll lead high-impact projects that reshape how residents access essential services while maintaining rigorous security and compliance standards.
We offer a dynamic environment where your expertise directly shapes the future of public sector digital infrastructure. Enjoy comprehensive benefits, professional development stipends, and the satisfaction of serving your community through technological excellence.
Responsibilities
- Architect and execute digital transformation roadmaps aligned with federal accessibility standards
- Lead cross-functional teams in migrating legacy systems to cloud-native platforms
- Develop data governance frameworks ensuring citizen privacy and regulatory compliance
- Drive adoption of AI-powered solutions for public service automation
- Manage vendor relationships and technology procurement processes
- Present transformation strategies to executive stakeholders and city council
- Establish KPIs to measure digital service impact and citizen satisfaction
Qualifications
- Minimum 7 years' experience in public sector digital transformation
- Advanced certification in AWS/GCP Azure with federal compliance expertise
- Proven track record implementing enterprise-scale CRM and ERP systems
- Deep knowledge of Canadian data privacy legislation (PIPEDA, PIPEDA)
- Master's degree in Public Administration, Computer Science, or related field
- Experience managing agile development teams in government contexts
- Strong stakeholder management skills with elected officials and community groups