Job Description
Make a meaningful impact in your community. HopeHorizon Community Services is seeking a compassionate and experienced Senior Case Manager to lead our client advocacy team in New York City. In this pivotal role, you will be the bridge between vulnerable populations and the critical resources they need to thrive. We offer a competitive benefits package, including comprehensive health coverage, a 401(k) retirement plan, and continuous professional development opportunities.
Join a mission-driven organization where your expertise will directly improve lives and foster sustainable change. If you are a dedicated professional ready to elevate your career in social services, we want to hear from you.
Responsibilities
- Conduct comprehensive intake assessments and develop individualized case plans tailored to client needs and goals.
- Coordinate and facilitate access to essential resources, including housing, healthcare, employment, and mental health services.
- Monitor client progress and adjust case plans proactively to ensure positive outcomes and stability.
- Provide crisis intervention and emotional support to clients facing acute challenges or trauma.
- Collaborate with interdisciplinary teams, healthcare providers, and community partners to advocate for client best interests.
- Maintain accurate, confidential, and timely documentation in accordance with agency policies and legal standards.
- Lead and mentor junior staff members, fostering a supportive and high-performing team environment.
Qualifications
- Master’s degree in Social Work (MSW) from an accredited institution.
- Current valid licensure as an LCSW or LMSW in New York State.
- Minimum of 3-5 years of experience in case management, social work, or a related human services field.
- Strong knowledge of New York City community resources and social service systems.
- Exceptional interpersonal communication skills with the ability to build trust and rapport with diverse populations.
- Proficiency in case management software and Microsoft Office Suite.
- Demonstrated ability to handle sensitive information with the highest level of confidentiality.