Job Description
Join Nexus Dynamics as a Senior Operations Manager and lead transformative process improvements in a fast-paced tech environment. We're seeking a strategic thinker to optimize workflows, drive efficiency, and scale operations across our Austin headquarters. This role offers unparalleled growth opportunities and the chance to shape the future of our operational excellence.
Responsibilities
- Design and implement scalable operational systems to support 50% annual growth
- Led cross-functional teams in executing process optimization initiatives
- Develop KPI dashboards to monitor performance and identify bottlenecks
- Manage vendor relationships and negotiate strategic partnerships
- Ensure compliance with ISO 9001 and SOC 2 standards
- Lead crisis management protocols for operational disruptions
- Drive continuous improvement through Six Sigma methodologies
Qualifications
- 8+ years in operations management with 3+ in tech/SAAS
- Proven expertise in process automation and workflow design
- Advanced certification in Lean Six Sigma (Black Belt preferred)
- Experience scaling operations from 50 to 200+ employees
- Strong proficiency in ERP systems (SAP/Oracle) and BI tools
- Exceptional data analysis and strategic planning skills
- Track record of reducing operational costs by 20%+