Job Description
Join Nexus Operations Group as we redefine efficiency in the heart of Austin's tech ecosystem. We're seeking a visionary Senior Operations Manager to architect scalable systems, optimize workflows, and drive transformative growth. At Nexus, you'll lead cross-functional initiatives in a dynamic environment where innovation meets execution. Enjoy competitive compensation, comprehensive benefits, and the opportunity to shape the future of operational excellence.
Responsibilities
- Design and implement end-to-end operational strategies for high-growth SaaS platforms
- Lead cross-departmental projects including supply chain optimization and vendor management
- Analyze KPIs to identify bottlenecks and drive data-driven process improvements
- Mentor a 12-person operations team while fostering a culture of continuous improvement
- Collaborate with engineering and product teams on system scalability and automation
- Develop disaster recovery plans and ensure compliance with industry regulations
Qualifications
- 8+ years in operations management with 3+ years in tech/SaaS
- Proven track record of reducing operational costs by 20%+
- Expertise in Lean Six Sigma methodologies and process mapping
- Advanced proficiency in Jira, Asana, and Tableau
- Strong financial acumen with budget management experience
- Certified in Scrum Master or PMP
- Exceptional leadership skills with experience scaling teams