Job Description
Join Nexus Global Solutions as a Senior Operations Manager and lead transformative initiatives in our dynamic Austin headquarters. We're seeking a strategic thinker to optimize cross-functional workflows, drive process excellence, and scale operations for our rapidly growing tech ecosystem. Enjoy competitive benefits, hybrid work flexibility, and opportunities to shape the future of operational strategy.
Responsibilities
- Design and implement scalable operational frameworks across 5+ departments
- Analyze KPIs to identify bottlenecks and implement data-driven solutions
- Lead cross-functional teams to achieve 20%+ productivity improvements
- Oversee vendor management and supply chain optimization
- Develop disaster recovery protocols ensuring 99.9% system uptime
- Drive continuous improvement through Six Sigma methodologies
- Manage $2M+ operational budget with ROI-focused allocation
Qualifications
- Bachelor's degree in Operations Management or related field
- 8+ years in operations leadership with SaaS experience
- Proven expertise in process automation and workflow redesign
- Advanced certification in Six Sigma Black Belt or PMP
- Strong proficiency in ERP systems (SAP/Oracle) and data analytics
- Experience managing remote teams across multiple time zones
- Exceptional problem-solving with quantifiable impact examples