Job Description
Join Nexus Innovations as we redefine operational excellence in the heart of Austin's thriving tech ecosystem. As a Senior Operations Manager, you'll architect and scale our supply chain infrastructure while driving continuous improvement initiatives across global fulfillment centers. This role demands a strategic visionary who thrives in ambiguity and transforms operational challenges into competitive advantages. You'll collaborate with cross-functional leaders to optimize inventory management, vendor relationships, and logistics networks—all while mentoring a high-performing team of 15+ specialists.
Our ideal candidate brings 8+ years in complex operations with proven experience in scaling e-commerce or SaaS environments. You'll implement data-driven strategies using SAP and Tableau while ensuring 99.9% service-level adherence. This is your chance to shape the backbone of a rapidly scaling tech unicorn where innovation meets execution.
Responsibilities
- Design and execute end-to-end operational strategies supporting $200M+ annual revenue
- Lead cross-functional teams in inventory optimization and warehouse automation initiatives
- Analyze KPIs to reduce fulfillment costs by 20% while improving delivery times
- Develop crisis management protocols for supply chain disruptions and natural disasters
- Oversee vendor negotiations and performance management across 50+ global partners
- Drive sustainability initiatives through carbon-neutral logistics programs
- Mentor operations specialists and build scalable departmental workflows
Qualifications
- Bachelor's degree in Supply Chain, Logistics, or Business Administration (MBA preferred)
- 8+ years progressive operations management in high-growth tech/ecommerce
- Expertise in SAP S/4HANA and warehouse management systems
- Proven track record reducing operational costs by 15%+
- Strong analytical skills with Tableau/Power BI visualization experience
- Lean Six Sigma Black Belt certification or equivalent
- Experience managing international supply chains across 3+ continents
- Exceptional leadership in matrixed organizational structures