Job Description
Join our dynamic team at KMHNiaga as a Service Crew member and become an integral part of creating exceptional dining experiences for our valued customers. As a Service Crew, you'll be the face of our establishment, ensuring that every guest receives outstanding service while maintaining a clean, safe, and welcoming environment.
In this role, you'll have the opportunity to develop your customer service skills, learn about food and beverage operations, and contribute to a positive team atmosphere. We're looking for enthusiastic individuals who are passionate about hospitality and committed to delivering excellence in everything they do.
At KMHNiaga, we value our employees and offer a supportive work environment where you can grow both personally and professionally. Whether you're starting your career in hospitality or looking to advance your skills, this position provides a solid foundation for success in the service industry.
If you're a team player with a positive attitude, attention to detail, and a desire to make a difference in people's dining experiences, we encourage you to apply for this exciting opportunity. Join us in creating memorable moments for our guests while building a rewarding career in hospitality.
Responsibilities
- Maintain cleanliness, organization, and safety of the bar's service area at all times
- Provide efficient and friendly customer service to all guests
- Take accurate food and beverage orders and ensure timely delivery to tables
- Process payments and handle cash transactions with precision
- Assist in setting up and breaking down dining areas for service
- Collaborate with kitchen staff to ensure smooth service operations
- Adhere to all health and safety regulations and company policies
- Address customer concerns promptly and professionally
Qualifications
- Previous experience in customer service or hospitality preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment under pressure
- Basic knowledge of food and beverage service
- Excellent time management and organizational abilities
- Positive attitude with a passion for serving others
- Ability to stand for extended periods and lift moderate weights
- Willingness to work flexible hours, including evenings and weekends