Job Description
Are you a highly organized professional with a keen eye for detail? TEAMJRO is seeking a proactive Personal Assistant to join our dynamic team in Pasir Panjang. This multi-faceted role serves as the backbone of our operations, bridging the gap between technical insurance administration and high-touch client relationship management.
In this position, you will play a critical role in ensuring seamless operational logistics while supporting senior management in day-to-day business activities. We are looking for someone who thrives in a fast-paced environment, possesses strong communication skills, and is adept at navigating insurance documentation. If you are a problem-solver who enjoys streamlining processes and building lasting client relationships, we want to hear from you.
Responsibilities
- Manage complex scheduling, calendar coordination, and meeting logistics for the leadership team.
- Handle technical insurance documentation, including policy processing, renewals, and claims administration.
- Serve as a primary point of contact for clients, ensuring timely and professional communication.
- Maintain and update internal CRM databases to ensure accurate client records and policy tracking.
- Assist with operational logistics, including office management, procurement, and report generation.
- Coordinate with internal departments to ensure compliance with industry regulations and company standards.
- Prepare correspondence, presentations, and meeting minutes for internal and external stakeholders.
Qualifications
- Minimum of 2-3 years of experience in an administrative, personal assistant, or insurance operations role.
- Strong understanding of insurance workflows, terminology, and administrative procedures.
- Exceptional proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software.
- Strong interpersonal skills with the ability to build rapport with diverse client profiles.
- Excellent verbal and written communication skills in English.
- Demonstrated ability to multitask, prioritize urgent tasks, and work independently with minimal supervision.
- Detail-oriented mindset with strong problem-solving and organizational capabilities.