Job Description
Join ThermaPack's dynamic e-commerce team as an E-commerce Administrator and drive our online retail success! This pivotal role involves overseeing daily operations of our digital storefront, ensuring seamless customer experiences and efficient backend processes. You'll be the backbone of our online marketplace presence, managing inventory flow, optimizing product listings, and maintaining accurate stock reports to support business growth. Ideal for detail-oriented professionals passionate about e-commerce excellence, this position offers the opportunity to work within a fast-paced environment where your contributions directly impact customer satisfaction and operational efficiency.
Responsibilities
- Monitor and manage inventory levels across all sales channels
- Update product information and listings on marketplace platforms
- Process and fulfill customer orders with accuracy and timeliness
- Generate and analyze stock reports for inventory optimization
- Coordinate with logistics teams for seamless order fulfillment
- Handle customer inquiries regarding orders and product availability
- Implement process improvements for e-commerce operations
Qualifications
- Bachelor's degree in Business, Marketing, or related field preferred
- 1+ years of e-commerce or retail administration experience
- Proficiency in marketplace platforms (Tokopedia, Shopee, etc.)
- Strong organizational and time management skills
- Excellent communication and problem-solving abilities
- Proficient with inventory management software and MS Office
- Attention to detail with numerical accuracy