Job Description
Join our award-winning luxury beachfront resort in Bali as we seek an exceptional Resort Manager to lead our 5-star operations. Azure Hospitality Group offers unparalleled career growth in Indonesia's premier tourism destination. Manage a team of 150+ staff across departments, drive guest satisfaction scores above 95%, and implement innovative sustainability initiatives. Enjoy competitive benefits including housing allowance, health insurance, and annual travel stipend.
Responsibilities
- Oversee daily resort operations including F&B, housekeeping, and guest services
- Develop and execute strategic business plans to achieve revenue targets
- Lead staff recruitment, training, and performance management programs
- Ensure compliance with international luxury service standards
- Manage vendor relationships and procurement processes
- Implement digital marketing strategies to boost occupancy rates
- Coordinate with regional HQ for brand consistency and innovation
Qualifications
- Minimum 8 years in luxury hospitality management
- Proven track record in resort operations with P&L responsibility
- Fluency in English and Bahasa Indonesia; additional languages preferred
- Relevant degree in Hospitality Management or Business
- Strong knowledge of Indonesian tourism regulations
- Certified in sustainable tourism practices
- Advanced proficiency in Opera PMS and revenue management systems
- Experience managing multicultural teams of 100+ staff