Job Description
Join the Elite Team at Al Murooj Hotel & Resort
Al Murooj Hotel & Resort is seeking a dynamic and experienced Director of Operations to lead our world-class hospitality team. We pride ourselves on delivering exceptional guest experiences and operational excellence in the heart of Dubai.
If you are a strategic leader with a passion for hospitality, we want to hear from you. This is a unique opportunity to shape the operational standards of a premier destination in the UAE.
Why Join Us?
- Competitive tax-free salary package.
- Exclusive employee accommodation and flight allowances.
- Access to state-of-the-art training facilities.
- Be part of a brand recognized for luxury and innovation.
Responsibilities
- Oversee the day-to-day operations of all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance.
- Develop and implement strategic plans to drive revenue growth and maximize profitability (P&L management).
- Ensure the highest standards of guest satisfaction and service delivery, adhering to brand guidelines and local regulations.
- Manage and mentor department heads, conducting regular performance reviews and training sessions.
- Monitor market trends and competitor activities to adjust operational strategies accordingly.
- Ensure strict adherence to health, safety, and security protocols across the property.
- Coordinate with the General Manager on budget preparation and capital expenditure projects.
Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of experience in the hospitality industry, with at least 3 years in a senior management role.
- Proven track record of successfully managing operations in a luxury 5-star hotel environment.
- Strong leadership and interpersonal skills with the ability to motivate a diverse team.
- Fluency in English is mandatory; knowledge of Arabic is a plus.
- Certification in Hospitality Management (e.g., AHLEI) is preferred.
- Proficiency in hotel management software and MS Office suite.