Job Description
Are you passionate about making a tangible difference in the lives of individuals and families?
Horizon Community Support is seeking a dedicated and empathetic Social Services Case Manager to join our dynamic team in San Francisco. In this pivotal role, you will advocate for vulnerable populations, facilitate access to critical resources, and navigate complex social systems to ensure our clients achieve stability and independence.
Why Join Us?
We offer a competitive benefits package, a collaborative work environment, and the opportunity to grow your career while supporting the community.
Responsibilities
- Client Assessment & Planning: Conduct comprehensive initial and ongoing assessments to identify client needs, risks, and strengths, then develop individualized care plans.
- Resource Navigation: Act as a liaison to connect clients with essential services, including housing assistance, healthcare, employment programs, and financial aid.
- Crisis Intervention: Provide immediate support and crisis management during emergencies to ensure client safety and well-being.
- Documentation: Maintain accurate, detailed, and confidential case notes in our secure database, ensuring compliance with HIPAA and state regulations.
- Advocacy: Advocate for client rights and interests within various systems, including legal, medical, and social service agencies.
- Collaboration: Work closely with interdisciplinary teams, healthcare providers, and family members to provide holistic support.
- Community Outreach: Participate in community events and workshops to raise awareness about available social services.
Qualifications
- Education: Bachelor’s degree in Social Work (BSW) or a related field required; Master’s degree (MSW) preferred.
- Experience: Minimum of 3 years of professional experience in case management, social work, or human services.
- Licensure: Valid California Social Work License (LMSW or LCSW) is highly preferred.
- Skills: Strong interpersonal and communication skills with the ability to build trust quickly.
- Technical: Proficient in Microsoft Office Suite and case management software (e.g., Salesforce, Cerner, or similar).
- Language: Bilingual (English/Spanish) is a significant plus.
- Personal: Demonstrated empathy, resilience, and a non-judgmental approach to client care.